Education

Answer every admissions and enrollment question, the moment it’s asked

Fellix answers questions about programs, fees, and deadlines on WhatsApp, Instagram, and your website, captures prospective student details for your admissions team, and knows exactly when to hand off to a person.

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The Fellix inbox handling admissions enquiries across WhatsApp, Instagram and web chat

Why Fellix ?

The same admissions questions answered by hand, all day. Fellix can answer them all and do more.

Agentic FrontDesk

Admissions staff answer ‘what programs do you offer’ and ‘what’s the deadline’ on repeat, all season.

Fellix answers from your actual program list and deadlines, in the prospect’s own language, any hour of the day.

Co-pilot Follow-up

A prospective student’s contact details get lost between a DM, a form, and a spreadsheet.

Name, phone, and email are captured directly from the conversation and land in one record, ready for your admissions team to follow up.

Meta Ads built-in

All your social media ad clicks convert into conversations with Fellix’s built-in Meta ads

When users clicks a Facebook or Instagram ad and opens a conversation, Fellix recognizes the campaign behind it and opens accordingly.

Training a Fellix agent on a product catalogue before it goes live

Getting started

From setup to first conversation, your agent will ready in minutes

Connect your channels, teach Fellix your business, and go live. No code required.

1Train itPoint Fellix at your store. It crawls products, prices, policies, and FAQs, and you add custom instructions to fine-tune the tone.
2Test itAsk the questions your customers actually ask, review what comes back, and correct anything off. It learns from every fix.
3Activate itTurn it on for web chat, then expand to WhatsApp, Instagram, and Messenger from the same knowledge base.

Built for your needs

Every prospective student conversation, handled consistently

See every conversation the moment it happens, with the context your team needs to jump in without asking the customer to repeat themselves.

WhatsApp, Instagram, and web, in one queue

WhatsApp, Instagram, Messenger, and website chat in one queue. Escalated, in-progress, and resolved conversations sorted automatically.

Multi-language by default

Answer prospective students in whatever language they write in, without hiring for every language you recruit in.

Auto-captured contact info

Names, phone numbers, and emails are pulled from the conversation as they’re shared. No forms, no manual data entry.

Agents answers in what you told them

Upload your programs, fees, and deadlines once; the AI agent answers from that list and nothing else.

Escalate conversation to right person

Assign certain staff members to specific channels and numbers, so the right conversations reach the right people automatically.

Every conversation becomes a lead

Prospects are tagged and moved through your enrollment pipeline automatically, from first question to enrolled.

Stack comparison

Admissions today vs. with Fellix

Answering program questionsStatus quoAnswered by staff during office hours only, repeatedly.Fellix AIAnswered instantly from your real program list, any hour, any channel.

Capturing prospect detailsStatus quoScattered across DMs, forms, and spreadsheets.Fellix AICaptured automatically and ready in one record.

ConsistencyStatus quoDepends on which staff member answers.Fellix AIThe same accurate answer, every time, on every channel.

Peak season volumeStatus quoResponse times slip during application deadlines.Fellix AIAI agent absorbs the volume; staff handle the ready-to-enroll prospects.

Multi-language reachStatus quoLimited to the languages your staff speak.Fellix AIResponds in whatever language the prospect writes in.

Enrollment trackingStatus quoA spreadsheet updated inconsistently, if at all.Fellix AIEvery inquiry tracked through your enrollment pipeline automatically.

Integrations

Connect Fellix to the tools your data already lives in

Fellix reads and writes to your CRM, storefront, calendar and helpdesk — so every conversation starts with real customer context, and every outcome lands back in the stack your team already works in.